mAloud Privacy Policy

Privacy Policy

At AlticaSoft LLC we recognize that your privacy is important to you.

This privacy policy (the “Privacy Policy”) applies to your use of mAloud (the “App”) as well as any of the services offered by AlticaSoft LLC (the “Services”), including our online and mobile services.

This Privacy Policy summarizes AlticaSoft LLC’s privacy practices and the uses of the information that AlticaSoft LLC gathers via the App. This Privacy Policy applies to AlticaSoft LLC , subsidiaries and affiliates, its successors and assigns (collectively “AlticaSoft LLC”). Please note that AlticaSoft LLC may update this Privacy Policy from time to time, and you should check this page periodically for changes. If changes are made, AlticaSoft LLC will notify users by stating the date the Privacy Policy change is effective. If significant changes to the Privacy Policy are made, it will be prominently indicated on the App.

The Information AlticaSoft LLC Collects and Uses

In connection with your access to or use of the App or the Services, AlticaSoft LLC may request and/or collect from you personal information that may include: first and last name, address, phone number, email address, location or other information (”Personal Information”). By accessing or using the App or the Services you are accepting the terms of AlticaSoft LLC’s Privacy Policy.

IF YOU DO NOT AGREE TO THE PRIVACY PRACTICES DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE THE AlticaSoft LLC SITE OR SERVICES.

AlticaSoft LLC may utilize the Personal Information collected for the purposes of providing, analyzing, personalizing or improving the App or the Services, or developing new services.

AlticaSoft LLC may share with third parties certain aggregated, anonymous, non-personal information, such as the number of users who searched a particular category, for example, or how many users clicked on a particular advertisement. Such information does not identify any user individually.

AlticaSoft LLC may but is not obliged to republish queries and answers which may be associated with geographic location information provided directly or indirectly by You. Republished queries are anonymous, and solely include content owned or licensed by AlticaSoft LLC and a generalized location associated with the query which does not identify any individual.

AlticaSoft LLC does not share Personal Information with other companies or individuals outside AlticaSoft LLC except in the following limited circumstances:

AlticaSoft LLC does not knowingly collect or maintain Personal Information through the App or the Services from persons under 13 years of age, and no part of the App or the Services is directed to persons under 13. If you are under 13 years of age, then please do not use or access the App or the Services at any time or in any manner. If AlticaSoft LLC learns that Personal Information of persons under 13 years of age has been collected through the App or the Services without verified parental consent, then AlticaSoft LLC will take the appropriate steps to delete this information.

AlticaSoft LLC may disclose and/or transfer your Personal Information to a buyer or transferee of all or a portion of its assets in conjunction with the sale or transfer of such assets; however, we will provide notice on our web site before Personal Information is transferred or becomes subject to a different privacy policy.

Query and Session Logging

AlticaSoft LLC automatically records (or “logs”) all search queries or questions, the results of all search sessions and responses provided and any communications by, to or with the AlticaSoft LLC system. When you access the App, Site or the Services, AlticaSoft LLC’s servers may automatically track certain information about your use of the App and the Services. This information may include your IP address, your location (if enabled bay you), the time and date associated with, and the content of, any communications by, to or with the AlticaSoft LLC system.

AlticaSoft LLC may link Personal Information provided by you through the AlticaSoft LLC.com website with a telephone number designated by you if you register online and provide AlticaSoft LLC with both your phone number and email address.

Your Interaction with Guides

AlticaSoft LLC values its Guides greatly, but they are independent contractors, and AlticaSoft LLC is not legally responsible for their actions in any manner. AlticaSoft LLC instructs the Guides not to ask users for Personal Information and not to save any Personal Information derived from communications with users. AlticaSoft LLC also instructs the Guides to act in accordance with this Privacy Policy.

You should not provide Personal Information to the Guides. If any Guide does ask you for any personally identifiable information or does anything else that raises a privacy concern, you may report any such abuse to AlticaSoft LLC by use of the Contact link provided herein, as well as the Contact link located on the AlticaSoft LLC homepage.

Information indicated in AlticaSoft LLC’s logs may be presented to a Guide in order to improve the quality of the Services. Personal Information is not provided to a Guide except that for some queries, location information may be associated with the query and may be provided to a Guide for the purposes of providing or improving the service.

Advertising and Links to other Web sites

The App and the Services may contain windows or hyperlinks which provide access to websites not affiliated with AlticaSoft LLC. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and guidelines of said external website. AlticaSoft LLC does not make any representations or warranties concerning, and will not in any way liable for, any informational content, products, services, software, or other materials available on an external website. AlticaSoft LLC is not responsible for the privacy practices of any external website. For your protection, please refer to the privacy policies of the respective external websites.

Access from Outside the United States

AlticaSoft LLC stores and processes information in the United States of America. The data protection and privacy laws the United States may not be as protective as those in other countries, including, in particular, those in the European Union. By use of the App and the Services, you expressly consent to the transfer of any information you provide to AlticaSoft LLC for use in accordance with this Privacy Policy.

AlticaSoft LLC’s Commitment to Data Security

To improve data security and restrict access to your personal and business information, AlticaSoft LLC has put in place certain physical, electronic, and managerial procedures to safeguard the information AlticaSoft LLC collects via the Site. AlticaSoft LLC does not, however, guarantee that information collected via the App is or will be completely secure from misappropriation by hackers or from other dishonest or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.

Compromise of Personal Information

In the event that Personal Information is compromised as a result of a known or suspected breach of security, we will promptly notify those persons whose Personal Information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Notification Procedures

It is AlticaSoft LLC’s policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to our users via e-mail notice, written or hard copy notice, or through conspicuous posting of such notice on our web site, as determined by us in our sole discretion. Notwithstanding the foregoing, we reserve the right to determine the form and means of providing notifications to App users.

Deletion or Modification of Personal Information

If you ever wish to access your Personal Information, or to have your Personal Information deleted, updated, changed or modified, you may contact AlticaSoft LLC e-mail at the addresse indicated below:

E-mail: maloud@outlook.com

Effective Date: Oct 21, 2013